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Appeals and Grievances Specialist

Company: VirtualVocations
Location: Amarillo
Posted on: November 1, 2024

Job Description:

A company is looking for an Appeals and Grievances Specialist to ensure timely resolutions to member complaints and appeals in compliance with regulatory requirements.



Key Responsibilities

Review and process member appeals related to healthcare services and claims
Conduct investigations of member appeals and grievances, collaborating with internal departments
Maintain detailed case documentation and prepare reports on appeals and grievances activity


Required Qualifications and Education

Bachelor's degree in healthcare administration, business, public health, or a related field preferred
2+ years of experience in healthcare appeals and grievances, claims, or related member services roles
Familiarity with health plan operations and regulatory compliance for Medicare, Medicaid, and commercial insurance
Strong knowledge of healthcare regulations and managed care policies
Proficiency in Microsoft Office and healthcare management systems

Keywords: VirtualVocations, Amarillo , Appeals and Grievances Specialist, Other , Amarillo, Texas

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