Director of Service Delivery
Company: VirtualVocations
Location: Amarillo
Posted on: October 31, 2024
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Job Description:
A company is looking for a Director of Service Delivery to lead
a team in delivering Managed Services to clients.
Key Responsibilities
Lead and mentor Service Delivery Managers to ensure high-quality
service delivery and customer satisfaction
Manage resource utilization, performance metrics, and financials
for Managed Services accounts
Collaborate with sales and other departments to develop strategic
account plans and drive growth opportunities
Required Qualifications
Bachelor's degree in information technology or a related field
15+ years of IT experience, including 12+ years in SAP support
7+ years of Service Delivery or Account Management experience
3+ years of leadership experience
Proven experience engaging with C-level executives
Keywords: VirtualVocations, Amarillo , Director of Service Delivery, Executive , Amarillo, Texas
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